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FAQ

 

 

What do I need to make an Acrylic Image from one of my photographs or images?
Acrylic Images can be produced from any image. Be it a photograph taken with a digital camera, an actual photograph, a slide or artwork. If it’s a digital image it can either be uploaded via the Internet using the website, or sent via post on CD. Please get in touch to discuss the best way of producing your print.

 

Can I order online?
Yes. Acrylic Images can be ordered online either from one of ‘your images’ or from ‘our gallery’. You can also buy gift vouchers online.

 

How do I upload my image?
To upload your image, simply follow these steps.
1.   Navigate to the ‘your image’ page and click order online.
2.   Choose a size.
3.   Choose a style.
4.   You will then be asked to browse or search for your image. Click browse/search and  find your image from your computer.
5.   Select the file.
6.   Complete the rest of the form.
7.   Click ‘submit order’.
8.   Your image will then upload and you will be directed to the secure online payment page.

 

What shall I do if I want to use an actual photograph to produce a Perspex print?
If you have an actual photograph you wish to use for your Acrylic Image simply give us a call to make your order, then pack your photo securely and post it to us. We will then scan the image and return the original photo with your Acrylic Print.  

 

Do you sell gift vouchers online?
Yes we do. Gift vouchers are available to purchase online or over the phone.

 

I have a Gift Voucher, what do I do know?
The gift voucher can be used to get one of your own pictures printed or to purchase an image from our gallery. Check out the website, then get in touch to make your order. You will need the reference code on the front of your voucher.

 

Do you have a gallery of images that can be purchased?  
Yes, we have a gallery consisting of many image styles including abstract photography, cityscapes, nature photography and graphics.

 

If I am looking for a particular style of image, which is not in the gallery, what should I do?
If you can’t find what your looking for in our gallery, please get in touch, tell as what your looking for and we will do our best to source an image for you.

 

How are the pictures hung to the wall?
The Perspex pictures are supplied with a wall mounting system consisting of four aluminium stand offs. The stand offs are simple to install and hang the acrylic slightly away from the wall.

 

How long does it take to receive my Acrylic Image from order to delivery?
Orders are produced as quickly as possible without compromising quality. Most orders are delivered within 7-10 days. Please allow up to 14 days if it is needed by a specific date e.g. Birthday, Christmas.

 

Is there a delivery charge?
A delivery charge of £10 is applicable to all mainland UK orders. Please get in touch for delivery prices outside of mainland UK.

 

Can I get a discount on multiple orders?
Discounts may be possible on multiple orders.

 

Are trade accounts available?
Yes, trade accounts are available to photographers, interior designers, artists etc.

 

What material is used to produce acrylic image?
Acrylic image is produced using cast acrylic (also known as Perspex).

 

Can Acrylic Image produce individual pieces using one of my photographs?
Eg - I have a picture of the kids I like, but would love it to be turned into something unique.

 

Our in house creative team love the challenge of creating unique images from your photographs. If you’re looking for something a bit different, just get in touch for a free consultation. We will be more than happy to discuss any ideas you may have and offer any suggestions we might have.

 

Can Acrylic Image be commissioned to produce original pieces to be used commercially?
Eg - for hotels, offices, bars and restaurants.

Yes. Acrylic Image can be commissioned to produce original pieces of art/photography/graphics. This can be anything from a single piece of art, to a collection of photography enhancing brand communication. We can look after everything within your project, from design to installation.

 

Can acrylic image produce bespoke products that cannot be seen on the website?
Yes. If you have an idea, get in touch. We can help from the design stage through to production.

 

Can acrylic images be ordered in bespoke sizes not listed on the website?
Yes. Bespoke sizes are available on request.

 

Are Acrylic Images waterproof?
Eg - Can the Acrylic Prints be hung in kitchens, bathrooms, and swimming pool rooms?

 

Acrylic Image offers two main finishes ‘Opaque’ and ‘Transparent’.
‘Transparent’ is suitable to be hung anywhere including bathrooms and swimming pool rooms.


‘Opaque’ is suitable to be hung in kitchens but not ideal for heavy use bathrooms or swimming pool rooms.

 

How can Acrylic Images be cleaned?
Acrylic Image can easily be cleaned with a slightly damp cloth.

 

Does my image have to be of a certain size/quality/resolution to be suitable for producing a Perspex Print?
The quality of the original image/photograph you wish to use to produce your acrylic image will determine the amount in which it can be enlarged. If it is a digital image, the higher the quality the more it can be enlarged.


To get an idea of the size an image can be printed without loosing too much quality, preview the image on your computer and zoom in on it. You will see that as you zoom in on the image, its quality decreases.


If you are unsure please get in touch, we will be happy to help in anyway we can. If you do supply an image that is unsuitable, we will get in touch before going ahead with your order.


We have no interest in supplying images our customers will not be completely satisfied with.

 

Should I resize my image to the desired size before uploading/sending it to Acrylic Image?
It is best if all images are sent at their original size. We will take care of any resizing at our end.

 

Will Acrylic Image alter my image before printing it?
If our team believes it can improve your image in any way (e.g. repairing red eye) we will get in touch before printing your image to get your approval.